Incident management – record accidents, derive actions
Every workplace accident shows that protective measures were not enough. With incident management in AMS Go you record accidents centrally, derive actions from them and analyse the accident record with statistics and KPIs – as a basis for the risk assessment and the safety committee.
Ideal forLogisticsConstruction
Incident management
AMS Go
- Done
Cut injury hall 2
Action completed on 4 Nov 2026
- Open
Fall on warehouse stairs
2 actions in the action plan
- Overdue
Bruise while unloading
Action overdue by 5 days
Accidents Q3 2026
4 accidents · hotspot: warehouse
Your benefits at a glance
The module is designed for practical use – usable on mobile and seamlessly integrated into your existing processes.
Accidents in one place
Record every accident centrally – instead of paper forms, emails and spreadsheets spread across the company.
On site with the app
Record accidents right where they happened in the mobile app and document them with photos.
Derive actions
Turn the causes of an accident into actions with owners and deadlines in the action plan – with reminders.
Statistics and KPIs
Analyse the accident record, spot hotspots and follow trends – the basis for risk assessments and committee meetings.
Confidential, hosted in Germany
Accident data is health data. User management lets you decide who has access – hosted in Germany.
Everyday results
What you typically gain
- All accidents in one place instead of forms and spreadsheets
- Every accident leads to tracked actions
- Accident hotspots visible at a glance
- Reliable figures for committee meetings and risk assessments
What it looks like in everyday work
After a workplace accident, many companies run through the mandatory steps: first aid, an entry in the first-aid log (Verbandbuch) and, if someone is unable to work for more than three days, the accident report (Unfallanzeige) to the statutory accident insurer (Berufsgenossenschaft or Unfallkasse). What comes next often gets left behind – finding the cause, the action that prevents a repeat and the view of the accident record over the year. The paperwork ends up spread across forms, emails and spreadsheets.
Incident management in AMS Go keeps all accidents in one place – recorded at your desk or on site in the app, with photos. From every accident you derive actions that are tracked in the action plan with owners and deadlines. Statistics and KPIs show you where things keep happening – the basis for reviewing risk assessments and discussing accidents in the safety committee (Arbeitsschutzausschuss).
How it works in AMS Go
- 1
Record the accident
Record what happened while those involved and any witnesses still remember it well – at your desk or on site in the app, with photos of the scene. If the injured person is unable to work for more than three days, the accident report is also due within three days.
- 2
Investigate the causes
Together with the manager and the occupational safety specialist (Fachkraft für Arbeitssicherheit) you work out why it happened: technical, organisational or behavioural causes. Investigating accident causes is one of the specialist's statutory tasks.
- 3
Derive actions
From the causes you derive actions following the STOP principle: technical before organisational before personal measures. They go into the action plan with owners and deadlines, and reminders make sure nothing is left lying.
- 4
Analyse and learn
Statistics and KPIs show where accidents cluster. Use them to review the risk assessment of the areas concerned and to bring the accident record to the next safety committee meeting.
Record, report and analyse accidents
Employers must record accidents in which employees are killed or unable to work for more than three days (section 6 (2) of the Occupational Safety and Health Act, ArbSchG) and report them to the accident insurer within three days of becoming aware of them (section 193 of Social Code Book VII, SGB VII). According to the German Social Accident Insurance (DGUV), fatal accidents, accidents with multiple casualties and accidents with serious injuries must also be reported immediately. Every first-aid treatment must be documented and the records kept available for five years (section 24 (6) DGUV Regulation 1). The occupational safety specialist investigates the causes of accidents, evaluates the findings and proposes measures (section 6 of the Occupational Safety Act, ASiG). Findings from accidents are a reason to update the risk assessment – for work equipment this is stated explicitly in section 3 (7) of the Industrial Safety Ordinance (BetrSichV) – and to check that measures are effective (section 3 (1) ArbSchG).
Related
- Guide: Accident reports – deadline, duty and process
- Guide: First-aid log – duty, content and retention
- Template: First-aid log (PDF)
- Glossary: Near miss
- Glossary: Occupational accident
- Guide: Reporting near misses
- Guide: Calculating accident rates – 1,000-worker rate and LTIFR
- Template: Accident investigation report (PDF)
- Template: Near-miss report form (PDF & Excel)
Frequently asked questions
When does a workplace accident have to be reported?
When an insured person is killed or unable to work for more than three days (section 193 SGB VII) – this also applies to commuting accidents. The accident report must be submitted within three days of you becoming aware of the accident. According to the DGUV, fatal accidents, accidents with multiple casualties and accidents with serious injuries must also be reported immediately, for example by phone.
Does every minor injury have to be documented?
Yes. Every first-aid treatment must be documented, even a plaster after a small cut (section 24 (6) DGUV Regulation 1). Whether you use a first-aid log, a tear-off pad or electronic records is up to you; the records must be kept available for five years and treated confidentially. They prove that an injury happened at work if consequences appear later.
Why is it worth analysing near misses?
Near misses are not reported to the accident insurance institution – but within the company, employees must report significant hazards and defects without delay (Section 16 ArbSchG). Near misses reveal the same weak points as accidents – only this time nobody was hurt. Treating them the same way – find the cause, define an action, check its effectiveness – removes hazards before something happens. This requires a culture in which reports do not lead to blame.
Which accident KPIs are common?
Common figures are the number of accidents and of reportable accidents, days lost and rates that relate accidents to working time – the DGUV, for example, publishes reportable accidents per 1,000 full-time equivalents. The figures become meaningful when you look at them by area, activity and cause. Which KPIs you track is best agreed in the safety committee – AMS Go gives you statistics and KPIs on the accident record ready for the meeting.
Modules that go with it
All modules work together – actions, records and deadlines come together in one place.
Action plan
All actions under control
View moduleOHS committee minutes
Document committee meetings easily
View moduleRisk assessments
Digital, structured, with AI
View module
See the module live
In a demo we show you the module with your own examples – 30 minutes, no obligation.
